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Disaster recovery in Nfield: safeguarding your market research data

Disaster recovery
6 November 2024

Market research is nothing without data. But data can be compromised, lost or stolen in the event of system failures, cyber-attacks, or even natural disasters. Having robust security, together with a solid disaster recovery (DR) strategy, are essential for protecting your data and maintaining its integrity.

While Nfield’s internationally recognized ISO 27001:2013 certification for information security keeps your data safe from unauthorized access, its robust disaster recovery system ensures nothing is lost or damaged when the unexpected happens. In the event of prolonged downtime, whether caused by technical failure or external threat, your valuable data remains safe, secure, and readily accessible. So you don’t need to worry about delayed project delivery, losing client trust, or missing opportunities.

How Nfield disaster recovery protects your data

Nfield’s disaster recovery approach is designed with both data protection and business continuity in mind.

1. Redundant infrastructure ensures high availability

Nfield operates on a cloud-based infrastructure that incorporates redundancy at every level—servers, networks, and databases. In the event of a server experiencing downtime, your data and operations automatically transfer to a different server in the same region.

2. Secure, automated backups

Nfield performs regular automated backups of all project data, including survey responses and configurations. These backups are encrypted and stored in multiple secure locations, so that even in the event of a major system failure, your data can be recovered.

This backup process is aligned with industry best practices, providing you with peace of mind that your valuable data is always protected.

3. Real-time data replication

To further enhance data security, Nfield employs real-time data replication. Survey responses are mirrored across multiple servers in real-time, as they are being collected. If a server failure occurs, no data is lost, and the latest data recovery technology enables operations to resume in as short a time as possible.

4. Disaster recovery testing and validation

Nfield’s disaster recovery procedures are regularly tested and validated to ensure they will work effectively when needed. These routine tests allow our team to identify and fix any potential vulnerabilities, so the platform is always able to recover swiftly from any outages.

5. Compliance with security standards

While Nfield’s disaster recovery strategy follows ISO 27001:2013 guidelines—an international standard for information security—this is just one aspect of a comprehensive approach to security. The platform’s focus on protecting data from breaches, loss, and unauthorized access is central to its design. All data remains safe during both normal operations and disaster recovery. Learn more about Nfield data security.

Minimized downtime, maximum confidence

Disaster recovery is a critical consideration for any SaaS platform, and a primary priority when data collection and market research are your business.

Nfield’s comprehensive disaster recovery framework maintains data security and quickly restores services. Any disruption to your market research work is kept to an absolute minimum, so business continuity and operational resilience are ensured.

Nfield’s commitment to security and reliability means you and your clients can rest assured that data is safe and projects can be delivered on-time, no matter what disrupting challenges may arise.

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