NIPO’s market research survey solutions offer many powerful features and customization options. To equip you with the necessary understanding and expertise to realize all the possibilities, we offer a range of training and expert services.
Essential training
All new NIPO customers are given free introductory training, so everyone using our Nfield Online, Nfield CAPI or NFS CATI systems can understand all the basics. This 2-hour session is tailored to meet your company’s specific needs, so you get the most out of our survey software from the first login.
Advanced training
Paid-for training is available for a broad range of topics, from ODIN scripting to effective fieldwork management, safeguarding email reputation, and much more. Our paid-for service can also be used to train newcomers to your organization on all the NIPO basics, or provide a handy refresher for existing personnel.
NIPO training can take place at our office, your premises, online, or anywhere else you prefer.
Scripting
NIPO’s Nfield survey solutions are based on ODIN script, which enables easy customization of anything from routing, filtering and masking to different types of survey questions and defining quota targets. For customers who don’t have in-house ODIN scripting expertise, contact our team at sales@nipo.com.
Custom themes
While NIPO’s Nfield surveys come with a variety of standard themes, complete customization is also easily achievable via common web development techniques such as HTML5, javascript and CSS.
For NIPO customers who don’t have in-house designers with the relevant technical or aesthetic expertise, our partner offers a theming customization service. Custom survey theme design typically takes around 2-6 weeks from delivery of a full brief. For theming customization, contact our team at sales@nipo.com.